Industry - Auto

Intelligent Solutions for Automotive Industry

Empower automotive enterprises with end-to-end digital intelligence to boost operational efficiency, enhance service quality, and unlock new revenue growth.

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Intelligent Store Operation & Inspection

7x24 real-time monitoring via AI cameras + edge computing; auto-detect violations and generate inspection reports.
Multi-Dimensional Customer Insights

Collect full in-store journey data, analyze preferences/needs, and lay groundwork for personalized marketing.
End-to-End Sales Empowerment

AI voice analysis of sales conversations; provide script recommendations and training to boost sales efficiency.

Core Scenario Solutions for Automotive Industry

Optimize Smart Showroom Infrastructure

Build full-scenario digital management system with real-time foot traffic stats, vehicle viewing analysis, and multi-level dashboards. Display core KPIs (conversion rate, vehicle popularity) for data-driven decisions.
Standardize Store Compliance

Unify operations via AI inspection; auto-detect violations (e.g., on-duty phone use, messy environment, wrong vehicle placement), trigger alerts, and ensure consistent service quality.
Enhance Sales Team Performance

Full-process empowerment: ASR+LLM analysis of sales talks to identify issues; smart coach system for scenario-based training; unified knowledge base to speed up product mastery and improve efficiency.
Build End-to-End Content Marketing

Centralized content platform enabling "creation-distribution-evaluation" loop. AIGC generates multi-platform materials; unified social media management enhances lead generation and cost control.
Upgrade Full-Journey Customer Experience

Digitize customer journey from entry to purchase. Analyze stay time, preferences, and test drive feedback via audio-visual data; provide personalized recommendations (e.g., vehicle matching) to boost satisfaction.

Enterprise-Grade Integrated Solutions for Automotive Needs

Integrate with existing systems (CRM, ERP, PIM) to streamline workflows.

Solutions help achieve:

Smart showroom traffic stats and behavior insights
Standardized multi-region store operations and compliance
Sales service evaluation and customer demand mining
AI-powered real-time event detection and alerts
End-to-end content marketing and social media management

Customer Stories

Through Whale's product matrix and data-driven system, NIO has realized the optimization of in-store content display and the quality improvement of marketing precision.

Products:

SpaceSightHarbor