Seven AI platforms, three intelligent hardware devices, and a clear message: AI-native workflows are no longer a future initiative — they're happening now.
SINGAPORE, June 2, 2026 — Whale, the enterprise AI platform trusted by 1,600+ global customers across 45+ countries, took center stage at NRF 2026 Asia Pacific at Marina Bay Sands, Singapore, unveiling its full Enterprise AI Partner Platform — a unified system designed to embed AI directly into how businesses run, from the store floor to the boardroom.
At Booth 2305, Whale moved beyond concept and into execution. Rather than slides and prototypes, attendees experienced a fully live demonstration of AI-native workflows in action — AI inspecting shelves in real time, scoring sales conversations within seconds, generating social content from a single product brief, and answering operational questions from a company's own knowledge base, not a generic model.
The message was direct: AI isn't next year's priority. It's already on the floor.
Seven Platforms. One Intelligent Operating System.
Whale introduced its complete product suite — seven enterprise AI platforms spanning every critical business function:
· SpaceSight — VLM-powered spatial intelligence for automated store inspection, loss prevention, and real-time operational visibility
· Echo — AI voice intelligence for sales and service teams, delivering real-time transcription, conversation scoring, and coaching reports
· Alivia — An enterprise-grade Agentic AI platform built for intelligent decision-making across every business scenario
· Harbor — A unified AI knowledge base and digital asset hub, with built-in AI content detection and review
· Lume — An omnichannel social media and content growth engine, purpose-built for brand ambassador programs and scaled content distribution
· Novus — Enterprise AI model governance: multi-model routing, workflow orchestration, and cost controls in one platform
· Stardust — A cloud-to-edge IoT infrastructure layer for global device connectivity, AV processing, and secure remote operations
Together, these platforms form a single, integrated AI operating system — connecting store operations, conversations, content, devices, and decisions under one intelligent layer.
NRF APAC, Marina Bay Sands, June 2nd, 2026 — Whale Marketing Director Xuan Tang meeting the Senior Minister of State, MTI Singapore, Ms. Low Yen Ling.
AI That Works on the Floor, Not Just in the Pitch Deck
Whale also unveiled three intelligent hardware devices that bring AI capabilities directly to the frontline:
· AI PTZ Camera "Whale Owl" — Plug-and-play edge AI for small and mid-size stores; 24/7 automated inspection with instant anomaly alerts
· Echo Buds — Smart earpiece for frontline associates, delivering real-time AI-powered guidance during customer interactions
· AI Hub — An in-store "super brain" supporting up to 25 simultaneous AI algorithms, serving as the intelligence center for cloud-edge coordination.
The hardware-software integration underscores Whale's core thesis: AI value is realized at the point of work, not in the back office.
NRF APAC, Marina Bay Sands, June 2nd, 2026 — Whale APAC Sales Vice President, Smile Huang.
Keynote: "The Future Isn't People Using Tools — It's People Leading AI Partners"
In his keynote address, Whale Founder & CEO Jerry Ye outlined the company's vision for the Enterprise AI Partner Platform, anchoring it in a single idea: enterprises don't need smarter general-purpose AI — they need AI that can take on a role, collaborate with teams, and continuously evolve within their specific business environment.
Jerry introduced a three-part framework for enterprise AI maturity:
· Role-based — AI as a defined team member with specific responsibilities: store inspector, coaching assistant, scheduling agent, customer service rep
· Workflow-embedded — AI that operates inside real business processes, not alongside them
· Measurable — AI performance evaluated not by benchmark scores, but by how close it gets to closing the business loop — from task assistance to autonomous execution
"The future isn't people using tools," said Jerry. "It's people leading a team of AI partners to get work done together."
For enterprise leaders who have struggled to scale AI pilots beyond proof-of-concept, the framework offered a concrete path forward — starting not with technology, but with the part of the business that needs it most.
NRF APAC, Marina Bay Sands, June 2nd, 2026 — AI WITH WHALE Panel, left to right, Smile Huang (Whale APAC Sales VP), Glen Tan (Club 21 GM, COMO Group Learning & CX), Teo Beng Hean (Single Stack-EZ Partnership & GTM Director), Jerry Ye (Whale CEO)
Roundtable: AI That Solves Real Business Pain
Following the keynote, Whale VP of Sales, APAC, Smile Huang moderated a roundtable conversation with Glen Tan, General Manager of Club21 Singapore and VP of Learning & Customer Experience at COMO Group, and Teo Beng Hean, Director of Stack-EZ, Ecosystem Partnerships & Business Development at Singtel.
The conversation surfaced a shift that's been building across industries: enterprises have moved past asking whether AI can do something. The question now is whether AI can do it safely, at scale, inside their specific environment.
For luxury retail, the longstanding challenge has been the gap between service standards and measurable execution — training ensures something was taught, not that it was learned. Whale's connected layer of spatial intelligence, voice AI, and knowledge management gives service standards a way to be consistently measured, replicated, and improved.
From an ecosystem perspective, the panelists reinforced that enterprises need more than a single model — they need AI infrastructure that is governable, deployable on-premise if required, and embeddable into existing workflows without disruption.
A recurring theme across the discussion: the organizations successfully running AI at scale share one starting point. They didn't begin with the technology. They began with the workflow that hurt the most.
NRF APAC, Marina Bay Sands, June 2nd, 2026 — Whale Booth #2305
AI-Native Workflows Are Already Here
Whale's presence at NRF APAC 2026 made one thing clear: AI-native workflows are not a roadmap item. They are being built today — in stores, in conversations, in content operations, and in boardroom decisions.
For enterprises ready to move from experimentation to execution, Whale offers a starting point: one role, one workflow, one AI partner — and a platform designed to grow from there.
About Whale Whale is an enterprise AI platform helping retailers and consumer brands build their own AI partners — intelligent systems that see, hear, express, think, remember, govern, and connect across every layer of operations. With 1,600+ customers, 530,000+ devices deployed, and a presence in 45+ countries, Whale is headquartered in Singapore with offices in San Francisco, Hangzhou, and Tokyo.
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